We strive to make sure that our customers are satisfied with your experience with Vape3one. For all returns and exchanges, we review it by a case-by-case basis with the objective of making our customers satisfied with their purchase.

We accept returns of unopened, unused, undamaged, or defective items purchased on our website for a store credit or refund within 30 days of original purchase. For sanitary and safety purposes, we will not accept returns on the following items, opened or used, and therefore NON RETURNABLE: e-liquids, open pods/cartridges, replacement coils, drip tips, replacement glasses, atomizers / tanks, disposable pod system, and rechargeable batteries.

If a non-defective item is opened and used, we will not accept it back under any circumstances and they are not subject to a refund. For unopened or unused items, we will accept the return with no restocking fees. For manufacturer defects on the original item, there will be no service fees.